PlanetGuide maintains its servers in our state of the art network operations center.

From our inception, we recognized the need to protect our client’s, and our servers, from the dangers of natural disasters. We studied the options and have designed the areas most comprehensive plan to assist our clients in times of need. Planetguide has strategically located our servers in a network operations center (NOC). This facility was battle tested by Hurricane Katrina, and was virtually unaffected. Located 26 floors above the city, with rooftop generators and battery backups, our servers performed as designed, before, during, and after the storm. Many of our colleagues suffered tremendous damage after Katrina hit. Planetguide was up and running assisting others until they were able to return or make a decision regarding their viability in New Orleans.

After the storm passed, our staff temporarily relocated to Baton Rouge. We immediately began the task of  contacting our displaced clients to assist them with reaching their business associates. Most of our clientele quickly responded adding a “Hurricane Update” to their home page, allowing staff and customers to continue doing business from various locations, as well as steer their operations toward a reunion.  

Planetguide is committed to keeping our clients online, even during times of disaster and maintaining our own servers is only part of the plan. Our new server programs such as web editor, back up and administrator panels allow our consumers the ability to have better control of their online needs.

We recommend that all our clients formulate an emergency plan for their business and employees that can be posted on their site. Planetguide will also keep this information on file in case another disaster occurs so we can assist our clients.
Information should be sent to: updates@planetguide.com